Maintenance and repair

Customer service is a very important part of Fimap offer. It enhances the value of Fimap machines delivering a long-lasting cleaning experience.

 

You can be confident of receiving a reliable service which guarantees machine consistent performance, safety and efficiency, thus reducing costs.
 

For your business to run smoothly it is essential that your Fimap machines are kept always operational and efficient, which is why we are present all over the world with our after-sales services. Our authorized technicians take care of monitoring the machines health status, respecting the deadlines of maintenance programs and intervening quickly and effectively when you need them.


Regular maintenance keeps the machines always ready and available, increases safety and reduces operating costs. Fimap offers servicing packages suitable for different application requirements, from simple basic contracts, which include only periodic inspections, to contracts complete with genuine spare parts and consumables.


Our worldwide network of Authorized Workshops guarantees accurate controls, prompt service and the same professionalism, wherever you are. We are available 24/7 to listen to your needs and help you stay operational.

ADVANTAGES

PERFORMANCE

Preventive maintenance, prompt assistance, together with the expertise of our authorized technicians, keep quality and performance over time.

SAFETY

The safety of operators and people inside the room where cleaning duties are performed is paramount, and it is guaranteed by the constant care and competence of Fimap service network

COST OF OWNERSHIP

The regular inspections of the scheduled maintenance help you save time and costs. They protect your machines from unexpected expenses and indirect damages that could jeopardize the continuity of your service.

SUSTAINABILITY

Periodic inspections keep efficiency over time, avoiding excessive consumption of resources due to overloads or system damages.

SERVICE PACKS

 

The best way to take care of your Fimap machine is to let us do it: so you can be sure of relying on experienced and qualified hands, who know how to keep it in shape.

Fimap offers 3 types of maintenance packages, Light, Smart and Full, which include from just periodic inspections to the replacement of original spare. When you purchase your machine, or when you sign a rental agreement, you can choose the plan that best suits your needs.
With a fixed and transparent installment, you can enjoy the peace of mind of entrust your machines to expert hands that will take care of keep them efficient and available.
 

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LIGHT
At the heart of efficiency


The plan includes the inspections that Fimap qualified technicians carry out periodically to make sure that your machine is working properly and that every part of it is in perfect condition, so as to guarantee maximum efficiency, consistent performance and low consumption.


WHAT IT INCLUDES
 
  • 2 check-ups per year for walk-behind machines and 4 for ride on ones
  • For rental, liability, theft and fire insurance are also included
  • 200 h / year for walk behind, 400 h / year for ride on machines
 

DURATION
From to 2 to 5 years

SMART
Just what is needed


The pack includes periodic visits by qualified Fimap technicians, who verify the correct operation of the machine, so that consistent performance, efficiency and low consumption are guaranteed. The intervention also includes the inspection and replacement of components subject to wear.

WHAT IT INCLUDES
 
  • 2 check-ups per year for walk-behind machines and 4 for ride on ones
  • Check on parts subject to wear such as splash guards, suction filters, brakes and wheels
  • For rental, liability, theft and fire insurance are also included
  • 200 h / year for walk behind, 400 h / year for ride on machines

DURATION
From to 2 to 5 years

 

FULL
Total protection


With the complete package you can be really sure to have not to think about anything, Fimap qualified technicians takes care of everything for you. They perform the periodic inspections necessary to guarantee consistent performance, no loss of efficiency and low consumption. They check the condition of components and accessories subject to wear and take care of their replacement. Thus, your machine is always in perfect shape, and so is your job.


WHAT IT INCLUDES
 
  • 2 check-ups per year for walk-behind machines and 4 for ride on ones
  • Check on parts subject to wear such as splash guards, suction filters, brakes and wheels
  • Check and replacement of consumables such as squeegee rubber blades and brushes
  • Replacement of 1 battery pack at the end of their life cycle
  • For rental, liability, theft and fire insurance are also included
  • Replacement machine with similar features in case of machine downtime beyond 3 working days (on request)
  • 200 h / year for walk behind, 400 h / year for ride on machines

 

DURATION
From to 2 to 5 years

 

ADVANTAGES OF SCHEDULED MAINTENANCE

  • Customized service according to machine, site and use
  • Machines consistently efficient and available
  • Definite and certain costs for the entire scheduled period
  • Reduction of unexpected faults, downtimes and related cost and waste of time
  • Cleaning duty safety is guaranteed
  • Reduction of extraordinary interventions and related costs
 
Numero Verde

Organisation certified with Q.C.B Italia:
ISO 9001:2015,
ISO 14001:2015,
ISO 45001

Organisation certified with SGS:
SA 8000:2014

Organisation certified with ICMQ:
ISO 14067:2018

Fimap S.p.A.
Via Invalidi del Lavoro, 1
37059 S.Maria di Zevio - Verona - ITALY
Tel. +39 045 6060411
Fax +39 045 6060417